Program Overview
OpenAI has launched the ChatGPT for small business program as of July 21, 2026, aimed at assisting entrepreneurs in integrating ChatGPT Work into their daily operations. This initiative includes a variety of resources designed to enhance productivity and streamline workflows.
Training and Events
The program features hands-on virtual training sessions, including product-specific webinars that demonstrate how small businesses can utilize ChatGPT Work effectively. These sessions will cover practical applications in accounting, marketing, and e-commerce, along with partner webinars and Q&A sessions for immediate applicability.
Additionally, in-person “Small Business AI academies” will be conducted across the United States, where local business owners can engage in guided instruction and hands-on exercises. Previous events, such as the Small Business AI Jams, reported that 78% of participants were able to create a functional AI workflow in just one day, with 42% saving over five hours a week through AI assistance.
New Resources and Partnerships
OpenAI is also introducing new starter guides, customer stories, and short videos that can be uploaded into ChatGPT Work to facilitate workflow initiation. The program includes a curated list of partners such as Dropbox, Shopify, Intuit, Slack, Atlassian, and Wix, offering plugins, skills, and special promotions tailored to meet the needs of small businesses.
Capabilities of ChatGPT Work
ChatGPT Work is designed to handle multi-step tasks when connected to various files and applications, utilizing a memory of user preferences to enhance efficiency. It is powered by the latest GPT-5.6 model, which is available to small businesses across all subscription plans.
Feedback from early users highlights the effectiveness of ChatGPT Work. Marina Petrova, CEO of Intentful.ai, noted that it has helped her unlock new ideas, while Adam Ruege, Principal for Policy and Evaluation, shared his experience using a chief-of-staff agent linked to Google Drive and Gmail. Kevin English, owner of Keg Built, reported saving approximately 10 hours on a 30-page contractor quote, showcasing the tangible benefits of the program.
Invitation for Feedback
OpenAI encourages small businesses to provide feedback through webinars, local events, and surveys. Interested parties can sign up for updates and event registrations via a form on the OpenAI website.
Original source: OpenAI News