Date: June 23, 2026 — Omio is redesigning how travellers discover and book journeys by integrating OpenAI models into its platform and internal tools, the company says.
From search pages to conversation
Omio describes a shift away from traditional search-based planning toward conversational interfaces that use live transportation data. The company says it launched one of the earliest travel experiences through ChatGPT in 2023, linking OpenAI models directly to Omio’s inventory and booking systems so users can ask natural-language questions and receive bookable options.
According to Omio, those integrations now connect models to more than 3,000 transportation providers across 47 countries, and responses are grounded in verified, real-time pricing and availability.
Internal transformation and tools
Internally, Omio has rolled out ChatGPT across teams and embedded Codex into engineering workflows, the company reports. CTO Tomas Vocetka is quoted saying, “We rolled out ChatGPT. That was a teaser. Codex is where the real work gets done.”
Omio states that every engineer uses Codex across the software lifecycle — from research and planning to testing and maintenance — and that custom integrations bring internal systems and data into AI-powered tools. The company frames this as becoming AI-native by redesigning workflows rather than simply adding AI on top of existing processes.
Omio estimates many products can now be built in roughly 20% of the time previously required. As Vocetka put it, “Projects that used to take several developers a quarter can now be done by one developer in around a month.”
Governance and operational approach
Omio emphasizes human accountability alongside broader AI access. Vocetka said, “The responsibility and accountability stay with people. AI helps us develop faster, analyze faster, and make decisions faster, but people stay in charge.” The company reports that faster development cycles have enabled more experimentation and quicker decision-making.
Omio frames conversational travel as part of a wider operating model change: combining OpenAI models with live transport networks to alter how journeys are discovered and booked. The company reports the outcome in concrete terms: connection to 3,000+ providers across 47 countries and reduced development effort to about 20% of previous levels.
Original source: OpenAI News