Time Savings and Efficiency Gains
On October 1, 2026, The Den, a Denver-based social club for parents and children, reported significant improvements in administrative efficiency after adopting ChatGPT Work. Leadership estimates that the small team saves between 10 to 15 hours each week, allowing them to concentrate on operations at their new location and a second site under construction.
Streamlined Paperwork
The Den highlighted that the time required for grant applications has been reduced from three days to just two hours. Similarly, the process for filing a liquor license, which previously took four days, has been condensed to approximately three hours of team review and finalization. These efficiencies are attributed to ChatGPT Work’s ability to gather, format, and verify documents, with the team maintaining final oversight of all outputs.
Organizing Institutional Knowledge
To effectively operationalize knowledge from their first location, The Den utilized Gmail, Slack, and Google Drive plugins integrated with ChatGPT Work. The tool was able to pull relevant information from these sources, propose actionable next steps, and create more structured and repeatable plans for the second location.
Enhancing Internal Proposals and Operations
Staff members reported using ChatGPT Work to refine proposals and minimize exploratory meetings. Chandler Lipe, Founder and CEO, noted that the tool has saved her approximately seven hours each week that she previously spent on initial discussions, allowing her to focus more on decision-making. For instance, Brooke, the Head of Programming and Partnerships, utilized the assistant to develop a consistent partnership structure, while Maia, the General Manager, integrated accounting reports and point-of-sale data into a clearer overview for inventory forecasting and purchasing decisions.
Utilizing ChatGPT Voice and Future Plans
The Den is also leveraging ChatGPT Voice to draft emails and capture follow-ups during travel. Looking ahead, the team plans to explore Codex for developing custom systems, including a member check-in and class registration app, improved integrations between point-of-sale systems, and Slack alerts to enhance communication among staff across locations. The Den emphasized that all outputs generated by the AI are reviewed by staff before implementation, ensuring that the focus remains on saving time during their expansion efforts.
Original source: OpenAI News